Privacy Policy

1. What we collect

Account and profile: name, email, password (hashed), zip code, state, phone and city if you add them, role, business stage, focus, industry, business name, the free-text sentence about your business, student status and school if provided.

Activity: questions you ask Ask Gluno and the answers, resources you view, save, click, flag, or rate, collaboration posts and connections, Growth Services form answers, notification interactions.

Payment: handled by Stripe. We receive subscription status and the last four digits of your card, never the full number.

Technical: browser, device, IP address, and basic usage logs.

2. How we use it

To run the service and match you to resources (your profile and questions are what Ask Gluno uses) · to improve recommendations and the database, including using your questions to identify resources we're missing · to send account emails and the notifications you've opted into · to process subscriptions · to prevent abuse · to produce aggregate, de-identified reporting about the ecosystem (for example, how many founders in a region asked about funding). Aggregate reporting never identifies you.

3. What we share

With other members: your collaboration posts (name, business, role, stage) are visible to members; your email and business name are shared with a poster when you tap Connect, and with a connector when they connect on your post.

With Q Foam: Growth Services form answers and the profile fields attached to them, to respond to your inquiry.

With service providers: Stripe (payments), our hosting and email providers, and the AI model provider that processes Ask Gluno questions — each only to perform its function. [Attorney: confirm AI provider's data-use terms; we do not permit training on user data.]

We do not sell your personal information and do not share it with advertisers.

Legal: if required by law, or to protect Gluno or members from harm.

4. Your choices

Edit your profile at any time. Turn off email notifications in Profile. Delete your account in Profile — this removes your profile, saves, posts, and conversation history; anonymized usage events (with no link to you) are retained for aggregate reporting. Email us to request a copy of your data.

5. Retention and security

We keep your data while your account is active and delete personal data within 30 days of account deletion, except where law requires longer. Notifications older than 30 days and Ask Gluno conversations older than 30 days are removed from your view automatically. We use industry-standard safeguards; no system is perfectly secure, and we'll notify you as required by law if a breach affects your information.

6. Children, cookies, changes

Gluno is not for anyone under 18 and we don't knowingly collect their data. We use essential cookies to keep you signed in and basic analytics cookies to understand usage; no advertising cookies. We may update this policy and will post the new effective date. Contact: privacy@discoverqfoam.com [confirm address].